Privacy Policy

Contact details:
Happy Bakers
Arnesteinweg 37
4338 PD
Middelburg
www.happybakers.nl
klantenservice@happybakers.nl
Phone number: 0118-220000

For business contact:

email address: zakelijk@happybakers.nl
Phone number: +31-619933690

PERSONAL DATA WE PROCESS

Happy Bakers processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:

• First and last name
•  Address details
• Phone number
• Email address
• Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
• Data about your activities on our website
• Internet browser and device type
• Bank account number

SPECIAL AND/OR SENSITIVE PERSONAL DATA WE PROCESS

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children's online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at klantenservice@happybakers.nl and we will delete this information.

For what purpose and on what basis we process personal data

Happy Bakers processes your personal data for the following purposes:

• Handling your payment.
• Sending our newsletter and/or promotional flyer.
• Calling or emailing you if necessary to perform our services
  .
• Informing you of changes to our services and products
• Allowing you to create an account
• Happy Bakers analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.

AUTOMATED DECISION MAKING

Happy Bakers does not make decisions based on automated processing about things that can (significantly) affect individuals. These are decisions that are made by computer programs or systems, without a person (eg an employee of Happy Bakers) between them.

HOW LONG WE KEEP PERSONAL DATA

Happy Bakers stores your personal data no longer than strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

We store your e-mail address used to send you our Happy Bakers newsletters for as long as you are subscribed to them with the e-mail address.

We keep your name, e-mail address, telephone number, bank details and name and address details used to process payments for purchases you make in our webshop for up to 7 years for administrative purposes.

SHARING OF PERSONAL DATA WITH THIRD PARTIES

Happy Bakers shares your personal data with various third parties as necessary to execute the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. Happy Bakers remains responsible for this processing. In addition Happy Bakers provides your personal data to other third parties. We will only do this with your explicit consent.

COOKIES, OR SIMILAR TECHNIQUES, THAT WE USE

Happy Bakers uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Happy Bakers uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we informed you about these cookies and asked your permission to place them. You can opt out of cookies by configuring your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings. For an explanation see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Happy Bakers has entered into a processor agreement with Google;
Happy Bakers has masked the last octet of the IP address;
Happy Bakers has turned off 'data sharing';
Happy Bakers does not use any other Google services in conjunction with the Google Analytics cookies.
Cookies are also placed on this website by third parties. These include advertisers and/or the social media companies. Below is an overview:

Cookie: Google Analytics
Name: _utma
Function: Analytical cookie that measures website traffic
Retention period: 2 years

Cookie: WooCommerce
Name: woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_
Function: woocommerce_cart_hash and woocommerce_items_in_cart contain information about the contents of your shopping cart, and this lets WooCommerce know when the contents of your shopping cart change. The last cookie (wp_woocommerce_session_) contains a unique code for each customer, so WooCommerce knows where to look for the shopping cart data in the database. No personal data is stored in all WooCommerce cookies mentioned above.
Retention time: 48 hours

Personalized ads or ameld options

Our website uses Microsoft Advertising (formerly Bing Ads) to show you relevant ads. This means that data about your site usage may be collected to tailor ads to your preferences. Don't want to receive personalized ads? If so, you can opt out through the Microsoft Privacy Dashboard, where you can manage your advertising settings. For more information about how Microsoft handles privacy, please see the Microsoft Privacy Statement.

VIEW, MODIFY OR DELETE DATA

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Happy Bakers and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or objection to the processing of your personal data to klantenservice@happybakers.nl. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Happy Bakers would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

HOW WE SECURE PERSONAL DATA

Happy Bakers takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly protected or there are indications of abuse, please contact us at klantenservice@happybakers.nl.