Customer Service
Our customer service team is ready to answer all your questions. We respond within 24 hours on weekdays and are available between 09:00 - 16:00.
Most Frequently Asked Questions
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How can we help?
You can reach us in several ways: by phone, by email, through one of our contact forms.
I have a question about my order
You have questions about the status or details of your order and want more clarity. How can we help you?
I have had a complaint or a bad experience
You are not satisfied with your experience and would like to file a complaint. Would like to hear how this can be resolved.
I have a question about a product
You have a question about the specifications and availability of a product you have seen on our website.
I have a general question
You have a general question about our services or products and are looking for more information. How can we be of service?
Contact form
Do you have any questions, comments or suggestions? We would love to hear from you! Please fill out the contact form and we will get back to you as soon as possible.
Question via email
We aim to respond within 24 hours. If you have additional questions in the meantime, please do not hesitate to contact us.